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Privacy

Privacy Policy

1. Who this is about

Secona is operated by Focus Chain Labs. In the language of India's Digital Personal Data Protection Act, 2023, we are the Data Fiduciary for the personal data described below, and you are the Data Principal. You can reach us at queries@focuschainlabs.com.

This policy covers the public website at secona.ai. It does not cover the Secona application itself, which is provided to customers under a separate agreement.

2. What the website collects

Nothing. The site is a set of static files. It sets no cookies, stores nothing in your browser, and includes no analytics or advertising trackers. We cannot tell who visits it.

3. What you send us if you request early access

The early-access form asks for your agency name, phone number, email address, how many channel partners are on your team, the areas you operate in, your average property value, and the property types you sell.

The form does not transmit any of this. It assembles the answers into a draft email addressed to us and hands that draft to your own mail app. You stay in control: you can edit it, or close it, and we receive nothing. We hold this information only once you send the email.

We use what you send to reply to you, to judge whether Secona suits your agency, and to arrange onboarding if you go ahead. We do not sell it, and we do not use it for advertising.

4. Others who may see technical data

We share personal data with nobody else.

5. How long we keep it

We keep an early-access enquiry for as long as the conversation is live and for a reasonable period afterwards, so we can pick it up again if you come back to us. If you would rather we did not, ask and we will delete it.

6. Your rights

Under the Digital Personal Data Protection Act, 2023 you may:

Because we hold only what you emailed us, most requests are simple to settle. Write to queries@focuschainlabs.com and we will respond within a reasonable period.

7. Grievances

Send any complaint about how we have handled your personal data to queries@focuschainlabs.com, marked for the attention of the Grievance Officer. If our answer does not satisfy you, you may complain to the Data Protection Board of India.

8. Children

Secona is sold to businesses and is not directed at children. We do not knowingly collect the personal data of anyone under 18.

9. Changes

If this policy changes we will update the page and the date at the top.